Terms of service

Last updated: July 28, 2026

These Terms govern www.clutchandcony.com and TheToteLab purchases. By using the website or ordering, you accept them. The store is operated by Grand Smooth Global LLC, 101 Fisher, Irvine, CA 92620, United States.

Online store terms

You must be the age of majority in your state, or have permission from a parent or guardian. You may not use our products or services unlawfully, violate applicable laws, transmit harmful code, or interfere with the website.

Product information and independent retailer status

TheToteLab is an independent retailer. Unless expressly stated, we are not affiliated with or authorized by the brands displayed on this site. Brand names and trademarks are used only to identify the products. We aim to present product descriptions, images, colors, availability, and prices accurately, but displays and packaging may vary.

Orders, pricing, and payment

Orders require acceptance, availability, payment verification, and quantity limits. Prices are in U.S. dollars unless stated otherwise and may change. Taxes, discounts, and shipping charges appear at checkout. You must provide accurate billing, shipping, payment, and contact information. A canceled paid order is refunded to the original payment method where applicable.

Shipping, returns, and refunds

Shipping estimates are not guarantees and may be affected by carriers, verification, weather, holidays, or circumstances outside our control. Returns, exchanges, and refunds follow the Shipping Policy and Return and Refund Policy on this website.

Third-party services and links

Our store is hosted by Shopify and may use payment processors, carriers, analytics providers, and other services. Third-party websites, tools, and services follow their own terms and policies. We are not responsible for their content, availability, or practices.

Prohibited uses

You may not misuse the website, attempt unauthorized access, collect information without permission, submit misleading information, infringe intellectual property, distribute malicious software, or use automation that unreasonably burdens the store. We may suspend access for prohibited conduct.

Disclaimer and limitation of liability

The website and services are provided on an “as available” basis where permitted by law. We do not guarantee uninterrupted or error-free access. Grand Smooth Global LLC and TheToteLab are not liable for indirect, incidental, special, punitive, or consequential losses from the website or products where liability may legally be excluded. Other liability is limited to the extent allowed by law.

Governing law

These Terms are governed by California law and applicable United States federal law, without regard to conflict-of-law principles.

Changes

We may update these Terms by posting a revised version here. Changes apply when posted unless stated otherwise. Continued website use constitutes acceptance.

Contact

Questions may be sent to support@clutchandcony.com, +1 650-642-1571, or Grand Smooth Global LLC, 101 Fisher, Irvine, CA 92620, United States.