Refund policy

Eligible products may be returned within 30 days of delivery. Contact us first; unapproved returns may be refused.

Return eligibility

Items must be unworn, unused, and undamaged, with original packaging, tags, accessories, and proof of purchase. Items showing wear, alteration, damage after delivery, missing parts, or another condition preventing resale may be refused. Product-page exclusions also apply.

How to request a return

Email support@clutchandcony.com with the order number, item, and reason. If approved, we will provide the return address, deadline, method, and applicable cost. Do not send items to 101 Fisher without written instruction.

Damaged or incorrect items

For a damaged, defective, or incorrect item, contact us promptly with the order number and clear photographs.

Exchanges

Exchanges follow the same rules and depend on availability. If a replacement is unavailable, we may provide an eligible refund.

Refunds

We will notify you after inspection. Approved refunds go to the original payment method within 1 business day, though the provider may take longer. Original shipping charges are refunded only when legally required or the return resulted from our error.

Contact

For help, email support@clutchandcony.com or call +1 650-642-1571.

Business address: 101 Fisher, Irvine, CA 92620, United States. It is not a return or drop-off location.